Identity Management Analyst

JOB SUMMARY: 

Under the direction of the Director of Information Technology, the Identity Management Analyst is responsible for the administration, monitoring, and continuous improvement of identity and access management (IAM) systems. This role ensures that user access to systems, applications, and data is secure, compliant, and aligned with business and regulatory requirements. The analyst partners closely with IT, security, HR, and business stakeholders to support identity lifecycle processes and enforce least-privilege access.

Exhibits the F.I.R.S.T. values (Friendliness, Innovation, Respect, Service, Trust).

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:

1. Administer and maintain identity and access management (IAM) systems for all users including associates, contractors, and external users. 
2. Manage identity lifecycle processes for clinicians, staff, contractors, students, and vendors (joiners, movers, leavers)
3. Provision and deprovision access to healthcare applications, including, but not limited to, the EHR, imaging systems, clinical portals, and all systems requiring a login 
4. Enforce least-privilege access and role-based access control (RBAC) aligned with job functions and clinical workflows
5. Support single sign-on (SSO), multi-factor authentication (MFA), and contextual access controls in clinical environments
6. Conduct regular access reviews and audits to ensure compliance with HIPAA, HITECH, and organizational policies
7. Partner with HR, compliance, clinical leadership, and IT teams to validate access requirements and resolve discrepancies
8. Monitor, investigate, and remediate access-related incidents, including inappropriate or unauthorized access to ePHI
9. Support identity integrations with cloud-based healthcare applications and third-party systems
10. Maintain documentation for IAM processes, access standards, and audit evidence
11. Assist with IAM-related risk assessments, regulatory audits, and security reviews
12. Identify opportunities to automate access provisioning and reduce manual processes
13. Perform other related duties as assigned

WORKING CONDITIONS, HAZARDS AND PHYSICAL EFFORT:

• Office environment with normal levels of noise
• Must be able to move or position 50 lbs. independently
• Be able to work in high stress situations with frequent interruptions
• Travel as necessary to any location with mileage paid by the organization.
• The task of this job does not involve exposure to blood, body fluids, or tissue

CONTACTS WITH OTHERS:

Contact with all Associates, computer hardware/software vendors

EQUIPMENT USED/SPECIAL SKILLS REQUIRED:

Personal computers (desktops, laptops, virtual desktops, tablets) and other related hardware and software. Excellent oral and written communications skills required. Strong analytical and troubleshooting skills

2+ years of experience in identity and access management, information security, or systems administration required. Experience with IAM tools such as Active Directory, Azure AD / Entra ID, Duo, Okta, or similar platforms

Experience with ticketing systems and IT service management (ITSM) tools