The User Access Management Analyst is responsible for the implementation, security, maintenance and access administration of Information Security managed technologies, to include access controls across various distributed platforms. Focus on Identity Administration and Access Governance. Required to understand, adhere and enforce departmental and Corporate Security standards, policies and procedures.

QUALIFICATIONS

Associates degree, or equivalent job experience
Minimum 5 years customer service experience required
At least 3 years call center experience preferred
Minimum 2 years healthcare business processes acumen/operational knowledge
UTIL exposure
Advanced Active Directory and user account management knowledge
Intermediate business productivity software knowledge
Advanced comprehensive documentation ability
Advanced handling of difficult/angry customers
Flexibility to influence people at all levels
Advanced ability to coordinate methods, techniques and evaluation of criteria across organizational silos in order to obtain optimal results
Exceptional oral/written communication and presentation abilities

SALARY

Entry salary dependent upon education, experience and skill set
Position wage range: $53,726.40 - $78,998.40/year

BENEFITS

Medical, Dental and Vision coverage including coverage for eligible dependents
Employer paid basic life coverage with buy-up coverage options
Flexible Spending Account (FSA) for health care and dependent care.
Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence.
Tuition Assistance Available
Retirement Plan 401(a)
Retirement Plan 403(b) plans with employer matching contributions.
Employee Assistance Program
Employee discount on Valley View Medical Services
Employee voluntary benefits such as Discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s)
Free Use of Sunlight and Aspen SkiCo day passes, based on availability.

APPLICATION SUBMISSION END DATE

This position will be open for a minimum of three days and until a top applicant is identified.

About Us
Located between Aspen and Vail, along the Colorado River, Glenwood Springs is a mecca for outdoor adventures in our beautiful mountains. When you are looking to relax, we also have the largest hot springs pool in the world. As a community with a population of about 10,000, Glenwood Springs is an ideal size.

Valley View Hospital offers exceptional benefits, including a robust health and dental plan; vision and life insurance; defined contribution pension plan; 403(b); and generous accrual of vacation/sick days. Relocation and other financial assistance may apply, along with many more employee perks.

At Valley View, our mission is to provide convenient, connected care to the communities of Western Colorado with scope, technology, and expertise that are rarely found in regional hospitals.